Installation

This section quickly walks you through the Cloud Agent installation steps. 

Qualys provides installers and packages for each supported operating system coded for each Qualys Cloud Platform. You can not connect an agent coded for one platform to another platform. Organizations can use their existing software distribution tools (SCCM, BigFix, rpm, Casper, etc.) to install the agent into target machines. Cloud Agent can also be installed into gold images including VM templates and cloud provider images such as Amazon AWS, Microsoft Azure, and Google Compute Platform.

The Qualys Cloud Platform supports the detection of duplicate agent IDs and automatically re-provisions the duplicate agents. The section Install Agents in Gold Images describes how to install an agent into a gold image without initial provisioning. This is the recommended method to prevent duplicate asset records.

If you are using software distribution tools, you must package the Cloud Agent installer with the associated Activation Key and Customer ID for proper installation. Do not package the artifacts Cloud Agent installed into your installer, as the installation environment is keyed for that specific machine when the agent is installed to prevent creating duplicates. It is important to note that Qualys Cloud Platform may not be able to remove the duplicates created during Cloud Agent installation.

 Depending on your environment, you might need to take steps to support communications between agent hosts on your network and the Qualys Cloud Platform.