Anti-Virus and HIPS Exclusions

If you have Anti-Virus or HIPS software installed on the Cloud Agent host, it may interfere with Cloud Agent's functioning. To avoid this conflict, exclude the following files, directories, and processes from all security software installed on the system.

The following information applies to MacOS Agent 1.7 and later.

Directory list used by Cloud Agent installation

• /etc/qualys
• /Applications/QualysCloudAgent.app
• /Applications/QualysCloudAgent.app/Contents
• /Applications/QualysCloudAgent.app/Contents/MacOS
• /Applications/QualysCloudAgent.app/Contents/Frameworks
• /Applications/QualysCloudAgent.app/Contents/Docs
• /Applications/QualysCloudAgent.app/Contents/Info.plist
• /Applications/QualysCloudAgent.app/Contents/Resources
• /Applications/QualysCloudAgent.app/Contents/_CodeSignature
• /Library/Application Support/QualysCloudAgent/Data
• /Library/Application Support/QualysCloudAgent/Config

Agent Daemon Process

The agent runs as a daemon process "qualys-cloud-agent".

The agent runs various read-only commands during the scanning process. These are the same commands that run during a scan using a scanner appliance.  Learn more

Files Created During Agent Execution

The sqlite DB files necessary for Qualys Cloud Agent functionality: /Library/Application Support/QualysCloudAgent/Data/*.db

Utility scripts used by Qualys Cloud Agent: /Applications/QualysCloudAgent.app/Contents/MacOS/*.sh

Manifests used during agent-based scans: /Library/Application Support/QualysCloudAgent/Data/manifests/*.db