Troubleshooting
For troubleshooting the Cloud Agent, we recommend you inspect the Cloud Agents log files available at:
/var/log/qualys/qualys-cloud-agent.log
Use Cases
File not Found Error for Cloud Agents Installed on SUSE Linux Enterprise
The Cloud agents installed on SUSE Linux Enterprise 11 assets may encounter a file not found error while communicating with the Qualys Cloud Platform. This happens when the ca-bundle.crt certificate files are not present on the Cloud Agent host. To resolve this issue, refer to the Certificate Support on SLES.
To learn more about troubleshooting and error messages, check the following links.