Anti-Virus and HIPS Exclusion

Have Anti-Virus or HIPS software installed? To avoid conflicts with Cloud Agent, ensure that you exclude the following files, directories, and processes from all security software installed on the system.

Directory list used by Cloud Agent installation

  • /etc/opt/qualys
  • /lib/svc/manifest/application/
  • /opt/qualys
  • /opt/qualys/cloud-agent
  • /opt/
  • /opt/qualys
  • /opt/qualys/cloud-agent
  • /opt/qualys/cloud-agent/bin
  • /opt/qualys/cloud-agent/lib

Agent daemon process “qualys-cloud-agent”

The agent runs as a daemon process “qualys-cloud-agent”.

The agent runs various read-only commands during the scanning process. These are the same commands run by a scan using a scanner appliance. Learn more

https://community.qualys.com/message/16520

Some transient files are created during agent execution

  • /opt/qualys/cloud-agent/Config.db- this is the current agent configuration
  • /opt/qualys/cloud-agent/manifests/*.db- this contains manifests used during agent based scans