Troubleshooting

Cloud Agents installed on AIX may throw a file not found error for the certificate ca-bundle.crt when trying to communicate with the Qualys Platform. This happens when the certificate files are not present on the host asset or the certificate files are present at a non-default location. Refer to Certificate Support on AIX for the solution to fix this issue.

Refer to the following links for Cloud Agent troubleshooting and error messages.

Troubleshooting

Error Messages