Cloud Agent Cross-Platform Migration

Cloud Agent for Windows supports cross-platform migration, also referred to as Cloud Agent rehoming. With this option, you can migrate a Cloud Agent installed on one Qualys platform to another without reinstalling it.

You can use this feature to meet compliance regulations, or if you are moving from one Qualys platform to another for data residency compliance, performance optimization, or platform upgrades.

For example, Cloud Agent installed on the US01 platform can be migrated to the US02 platform without reinstallation.

Execute the following command in the command-line tool to relocate a Cloud Agent.

c:\Program Files\Qualys\QualysAgent\QualysConfigUtility.exe /Rehoming  CustomerId={xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} ActivationId={xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} WebServiceUri=<platform_url>/CloudAgent/

Where, 

  • Customer ID — Enter the Customer ID for the subscription
  • Activation ID — Enter the Cloud Agent Activation ID
  • Platform_URL — Enter the platform URL where you want to relocate the Cloud Agent. To know the Platform URL, refer to Identify your Qualys Platform.

 Cloud Agent Cross-Platform Relocation feature is available for Cloud Agent for Windows 6.2 and later versions.