Diagnostic script

Qualys provides a script to collect diagnostic information about the sensor. You must run the script on the host on which you want to collect the diagnostic information from.

The diagnostic script is present in the QualysContainerSensor.tar.xz that you downloaded for installing the sensor.

The script is called Sensor_Diagnostic_Script.py. You must have Python installed on the host in order to run the script. The script collects the following information from the host and puts it in a tar file called SensorDiagnostic.tar. You can send that file to Qualys Support for further assistance.

The SensorDiagnostic.tar includes 'ScanInfo.json', 'qpa.log' of qualys-container-sensor from given persistent storage, docker logs of qualys-container-sensor, and all information described below in the 'SensorDiagnostic.log’ file. If ‘ScanInfo.json’ and Sensor logs are not available on the Docker host then this script creates empty ‘ScanInfo.json’ and qpa.log files, and appends “File not found” to them.

- Operating System Information (Type of OS i.e. Linux or Mac and other details)

- Proxy Configuration (Type of proxy set e.g. system, docker, cloud-agent proxy)

- CPU Architecture (Details about model, CPUs, cores, etc)

- RAM Usage (Memory allocation and utilization on host)

- Docker Version (Docker version installed on host)

- Socket Configuration (Docker socket configuration on host e.g. TCP/unix domain)

- Number of docker images (Count of all docker images and their details)

- Number of docker containers (Count of all docker containers and their details)

- CPU and Memory usage of running containers (First result of all resource usage statistics)