Scan Error Codes
Here are possible error codes that may be returned at scan time. You can search for images by the error code using the search token scanErrorCode.
|
Error Code |
Description |
Remediation |
|---|---|---|
|
CMS-1300 |
Undefined Error |
Check network connectivity to the Qualys Cloud Platform. |
|
CMS-1301 |
docker login failure |
Verify docker login credentials. |
|
CMS-1302 |
docker pull failure |
Verify docker pull <image name>. |
|
CMS-1303 |
shell not found |
Please refer to the Container Security User Guide for supported versions. |
|
CMS-1306 |
Failed to get the package manager for OS i.e. no supported package manager found |
Please refer to the Container Security User Guide for supported versions. |
|
CMS-1307 |
Failed to save the container image |
Check the available disk space on the host. |
|
CMS-1308 |
Found unsupported container image layer file format |
Please refer to the Container Security User Guide for supported versions. |
|
CMS-1309 |
No OS information found for container image |
The OS information is not present in the container image. |
|
CMS-1310 |
Failed to untar the container image |
Check the available disk space on the host. |
|
CMS-1311 |
Package manager not found for the container image |
The package manager is not present in the container image. |
|
CMS-1312 |
Unsupported OS detected for the container image |
Please refer to the Container Security User Guide for supported versions. |
|
CMS-1313 |
docker pull failure: manifest not found |
Verify docker pull <image name>. |
|
CMS-1314 |
docker pull failure: unknown blob |
Verify docker pull <image name>. |
|
CMS-1315 |
docker pull failure: windows docker image |
Verify docker pull <image name>. |
|
CMS-1316 |
docker pull failure: tls handshake failure |
Verify docker pull <image name>. |
|
CMS-1317 |
docker pull failure: no space left on device |
Clean up space on the container host to pull the image to scan. |
|
CMS-1318 |
docker pull failure: internal server error |
Verify docker pull <image name>. |