Error Messages

This appendix describes the types of error messages returned from v1 API requests.

Error Code	Description
400	The request could not be understood by the server due to malformed syntax.
403 Forbidden	This response code is returned for the following scenarios: If the Asset Inventory License is in “Pending Activation”. If “App API Enabled” option is not checked. If “App API Enabled” option is checked, but the license expiration date (for Trial/Full customers) has elapsed. If the customer’s license subscription cannot be validated.
404 Not found	The server has not found anything matching the Request
416 Requested Range Not Satisfiable	Please provide a Page Size value less than the max page size limit set.
500 Failure	The server encountered an unexpected condition that prevented it from fulfilling the request

The following tokens are only available for CSAM license subscribers:

hardware.lifecycle.stage, hardware.lifecycle.eos, hardware.lifecycle.ga, hardware.lifecycle.intro, hardware.lifecycle.obs, software.license.category, software.license.subcategory, software.lifecycle.eol, software.lifecycle.eos, software.lifecycle.ga, software.lifecycle.stage, software.isPackage, software.isPackageComponent, operatingSystem.lifecycle.eol, operatingSystem.lifecycle.eos, operatingSystem.lifecycle.ga, operatingSystem.lifecycle.stage, asset.type

Last updated: March, 2026