CSAM Knowledge Base Articles

Did you know that most routine support questions can usually be answered by reviewing our existing Knowledge Base Articles?

Access all Knowledge Base Articles on CSAM from our Qualys Support.

Top 5 Knowledge Base Articles

Here are the top 5 most viewed CSAM articles from Qualys Knowledge Base:

• How to use Nested Queries in CyberSecurity Asset Management/Global AssetView?

  This article provides instructions on using nested queries for accurate results.

• Exporting a List of Assets Based on their First Found/Create date in CyberSecurity Asset Management/Global AssetView

  This article provides instructions on exporting a list of assets along with their First Found or Create date for reporting purposes.

• How to Populate Business Information for an Asset on the Asset Details Page using API in CSAM

  This article provides instructions on populating Business Information for an asset on the Asset Details page using the Import Asset Business Metadata API.

• Old Uninstalled Software Visible in CyberSecurity Asset Management/Global AssetView UI

  This article provides instructions on validating and resolving this issue, ensuring that no residual traces of uninstalled software remain on the asset.

• Old Uninstalled Software Visible in GAV/CSAM UI

  This article provides instructions to validate and resolve the issue where old or uninstalled software is visible on the CSAM or GAV user interface.