Configure Email Alerts

You can set up email alerts for threats, system status, and configurations to stay updated on important changes. Once you configure these alerts, Qualys automatically sends daily email notifications for any new asset activity that requires your urgent attention, helping you respond quickly in a rapidly changing environment.

You will receive email notifications only for the new asset notifications daily, reducing unnecessary emails and duplication.

Email Alerts can be accessed under the Notifications menu. To configure email alerts, click Notifications.

Here is an example of an email alert:

Email Alerts Categories

You can enable alerts for the following categories:

Threat Alerts: Notifications related to potential or identified threats, enabling users to take proactive measures.

Active Threat Alerts: Alerts for threats with a high-risk score, providing better visibility into malicious activities and enabling a quick response to such threats.

• Trigger conditions: You receive the email threat alert when the high-risk events score reaches 4 or more than 4.
• Frequency: A maximum of five email alerts are sent with a four-hour cooling period that starts before new alerts are triggered.
• Email details: Each email includes a list of threat events along with detection time, severity score, and a direct link to view each event.

Here is an example of the Active Threat Alert Email:

Once you select the View Event option, you are directed to the event details page, where you can quarantine or delete the event, or you can kill the process itself.

To view more events, click View More Events, and you are redirected to the Hunting tab, where you can take action against the threat event.

System Status Alerts: Updates on the health and performance of the system, helping users monitor uptime and resolve issues promptly.

Configuration Alerts: Alerts about configuration changes or inconsistencies to ensure that system settings remain optimal and secure.

How to Configure Alerts

There are two ways of configuring email alerts. You can enable all notifications or only those you want to be notified. 

To configure all alerts	Click Enable all toggle > click Yes to confirm, and then click Save.
To configure individual alerts	Select the toggles for the alerts you want to receive and then click Save.
To reset the configuration	Click Reset and then click Save. The configurations will be reset to the default configuration.
To disable all alerts	Click Enable all toggle > click Yes to confirm, and then click Save. All email alerts will be turned off immediately.

How to Configure Email Alerts

To configure email alerts, perform the following steps:

1. Click Manage Email Settings.
   
2. Specify email addresses to receive the alerts.
   
3. Click Save.