Troubleshooting Tips

The following scenarios help you debug the common issues:

Scenario	Workaround
Qualys Findings are not visible in Qualys subscription	To view Qualys findings in your subscription, ensure the following: Qualys sensors are deployed on the endpoints Vulnerability or PC scans are performed
Qualys Findings are not visible on AWS S3 console	To view Qualys findings on AWS S3 console, ensure the following: Vulnerability assessment and findings are available in your Qualys subscription. Policies are added to CIPS, PC scans are performed, and posture data is generated. The integration configuration between Qualys and AWS S3 console is complete.

Scenario

Workaround

Qualys Findings are not visible in Qualys subscription

To view Qualys findings in your subscription, ensure the

following:

Qualys Findings are not visible on AWS S3 console

To view Qualys findings on AWS S3 console, ensure the following:

Vulnerability assessment and findings are available in your Qualys subscription.
Policies are added to CIPS, PC scans are performed, and posture data is generated.
The integration configuration between Qualys and AWS S3 console is complete.

For any such issues related to AWS S3 bucket Integration with Qualys, reach out to Qualys Support.