Troubleshooting

Let us see scenarios that can help you debug the common issues.

• Scenario: Qualys Findings not visible in Qualys subscription
• Scenario: Qualys Findings not visible on AWS console

Scenario: Qualys Findings not visible in Qualys subscription

Workaround: To view Qualys findings in your subscription ensure the following:

• Qualys sensors are deployed on the endpoints
• Vulnerability scans are conducted

Scenario: Qualys Findings not visible on AWS console

Workaround: To view Qualys findings on AWS console ensure the following:

Qualys sensors are deployed on the endpoints

Vulnerability assessment and findings are available in your Qualys subscription

Integration configuration with Qualys and AWS console is complete

For any such issues related to Amazon Security Hub Integration with Qualys, reach out to Qualys Support.