Troubleshooting Tips

Let us see scenarios that may help you debug the common issues.

Scenario: Qualys Findings not visible in Qualys subscription

Workaround: To view Qualys findings in your subscription ensure the following:

• Qualys sensors are deployed on the endpoints
• Vulnerability scans are conducted

Scenario: Qualys Findings not visible on Azure Sentinel console

Workaround: To view Qualys findings on Azure Sentinel console ensure the following:

• Qualys sensors are deployed on the endpoints
• Vulnerability assessment and findings are available in your Qualys subscription
• Integration configuration with Qualys and Azure Sentinel console is complete

For any such issues related to Azure Sentinel Integration with Qualys, reach out to Qualys Support.