Computer - CI Class Mappings
We have predefined tables that contain set of records with matching rules. The rules are defined using single or multiple attributes to uniquely identify source assets. The rules form the criteria to identify the assets to be picked from the source and then added to target CI classification.
The fields that could be mapped directly with the ServiceNow tables got listed in the classified tables. The custom fields that could not be directly mapped with the existing ServiceNow tables are listed in the related tables.
Classified Tables
The classified table includes mapping source fields with target fields recommended or used by ServiceNow.
Each column of the categorized CI class mappings is listed below:
Name: The pre-defined name given by Qualys to the CI class mapping.
Rules: The rule that forms the criteria to select the assets from the source table (Qualys).
Target CI Class: The name of the destination/target table (defined by ServiceNow) on the production environment where the data should be inserted. If you want change destination table, you can change the target CI class for the corresponding source field.
Active: The status of the mapping indicating if the current mapping is active or not. True indicates mapping being active.
Priority: The priority decides the sequence in which the mappings should be acted upon. In case of multiple mappings for similar fields, the mapping with lowest number gets higher priority. For example, if there are two mappings with priority 50 and 100. The mapping with priority 50 gets higher precedence than 100.
For detailed list of field mappings for classified tables, refer to the Classified Tables.
Computer CI Class Mapping for Custom Fields
Let us see an example of creating custom fields mapping based on the hardware manufacturer for Windows server.
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Click New, and the blank form to create a new record for CI class mapping displayed.
- Provide a name for the record you want to create.
For example, Windows Server Sample as we are creating mapping for Windows server. - Select Active check box to activate the mapping you create. If the check box is clear, it indicates that the current mapping is not used for inserting data in production table of ServiceNow.
- Define the priority for the mapping.
For highest precedence, use the lowest number in priority. - Select the Target CI Class table from the prepopulated list.
The table you choose forms the destination table for the mapping. - Define the rule that would form the criteria to choose the source assets to be picked and mapped. You could form a rule using single or multiple attributes and filters.
- Click Submit to complete the mapping process.
A new record for CL- class mapping has been created.