Hardware Data Mappings
The details of the hardware-data mappings are listed below:
ServiceNow has soft-deprecated the following classes for Qubec version:
- Human Machine Interface [cmdb_ci_hmi]
- Manufacturing Device [cmdb_ci_manufacturing]
- Programmable Logic Controller [cmdb_ci_plc]
For more information on alternative solutions, refer to, ServiceNow notification.
|
Hardware Category1 |
Hardware Category2 |
Target CI Class |
|---|---|---|
|
Printers |
Laser |
cmdb_ci_printer |
|
Communication Devices |
IP Phones |
cmdb_ci_hardware |
|
Virtualized |
Container |
cmdb_ci_computer |
|
Computers |
Point of Sale (POS) Terminal |
cmdb_ci_pos |
|
Networking Device |
Wireless Access Point |
cmdb_ci_wap_network |
|
Power Conditioning Equipment |
Power Distribution Unit (PDU) |
cmdb_ci_pdu |
|
Wearable Devices |
Smart Glasses |
cmdb_ci_wearable |
|
Printers |
Line Matrix Printers |
cmdb_ci_printer |
|
Networking Device |
Unidentified |
cmdb_ci_netgear |
|
Input Devices |
RFID Device |
cmdb_ci_iot |
|
Mobile |
Smartphone |
cmdb_ci_hardware |
|
Computers |
Mainframe |
cmdb_ci_mainframe_hardware |
|
Building Automation Devices |
Smart Appliance |
cmdb_ci_iot |
|
Power Conditioning Equipment |
Uninterruptible Power Supply (UPS) |
cmdb_ci_ups |
|
Industrial Networking |
Industrial Ethernet Switch |
cmdb_ci_ip_switch |
|
Industrial Control System (ICS) |
Intelligent Electronic Device (IED) |
cmdb_ci_manufacturing |
|
Networking Device |
Concentrators, Hubs, and Multiplexers |
cmdb_ci_hub_network |
|
Building Automation Devices |
BACnet Controller |
cmdb_ci_iot |
|
Building Automation Devices |
HVAC Control |
cmdb_ci_iot |
|
Computers |
Assembled |
cmdb_ci_computer |
|
Audio and Visual Equipment |
Portable Media Player |
cmdb_ci_media_player |
|
Communication Devices |
Conferencing Equipment |
cmdb_ci_hardware |
|
Industrial Control System (ICS) |
Distributed Control System (DCS) |
cmdb_ci_manufacturing |
|
Audio and Visual Equipment |
Smart TV |
cmdb_ci_stv |
|
Industrial Control System (ICS) |
Human Machine Interface (HMI) |
cmdb_ci_hmi |
|
Wearable Devices |
Health and Activity Monitor |
cmdb_ci_wearable |
|
Field Instruments |
Sensor |
cmdb_ci_iot |
|
Network Security Device |
Firewall Device |
cmdb_ci_firewall_device |
|
Wearable Devices |
Smart Footwear |
cmdb_ci_wearable |
|
Building Automation Devices |
Security Camera |
cmdb_ci_security |
|
Networking Device |
Bridges and Routers |
cmdb_ci_ip_router |
|
Industrial Control System (ICS) |
Remote Terminal Unit (RTU) |
cmdb_ci_manufacturing |
|
Networking Device |
Other |
cmdb_ci_netgear |
|
Audio and Visual Equipment |
Media Streaming Device |
cmdb_ci_media_player |
|
Building Automation Devices |
Other |
cmdb_ci_hardware |
|
Communication Devices |
Other |
cmdb_ci_hardware |
|
Computers |
Notebook |
cmdb_ci_pc_hardware |
|
Wearable Devices |
Smart Apparel |
cmdb_ci_wearable |
|
Industrial Control System (ICS) |
Industrial PC |
cmdb_ci_computer |
|
Printers |
Multi-Function Printer (MFP) |
cmdb_ci_mfp_printer |
|
Field Instruments |
Motion Control |
cmdb_ci_iot |
|
Building Automation Devices |
BACnet Router |
cmdb_ci_iot |
|
Field Instruments |
Field Device Management |
cmdb_ci_iot |
|
Call Management Systems or Accessories |
Premise Branch Exchange (PBX) |
cmdb_ci_hardware |
|
Building Automation Devices |
Leak Detection |
cmdb_ci_iot |
|
Industrial Networking |
Industrial Wireless LAN |
cmdb_ci_wap_network |
|
Audio and Visual Equipment |
Smart Earpiece |
cmdb_ci_media_player |
|
Computers |
Other |
cmdb_ci_computer |
|
Printers |
3D Printers |
cmdb_ci_printer |
|
Building Automation Devices |
Intrusion Detection and Access Control |
cmdb_ci_security |
|
Networking Device |
Access Servers |
cmdb_ci_server |
|
Field Instruments |
Measurement Systems |
cmdb_ci_iot |
|
Networking Device |
Server Load Balancer |
cmdb_ci_server |
|
Industrial Control System (ICS) |
Programmable Logic Controller (PLC) |
cmdb_ci_plc |
|
Building Automation Devices |
Lighting and Control |
cmdb_ci_iot |
|
Computers |
Desktop |
cmdb_ci_pc_hardware |
|
Wearable Devices |
Smart Watch |
cmdb_ci_wearable |
|
Building Automation Devices |
Power and Energy Monitoring |
cmdb_ci_iot |
|
Networking Device |
Print Server |
cmdb_ci_server |
|
Printers |
Thermal Tape Printers |
cmdb_ci_printer |
|
Networking Device |
Modem |
cmdb_ci_modem_network |
|
Networking Device |
Terminal Server |
cmdb_ci_netgear |
|
Wearable Devices |
Wearable Camera |
cmdb_ci_wearable |
|
Building Automation Devices |
Fire Safety |
cmdb_ci_iot |
|
Industrial Networking |
Other |
cmdb_ci_netgear |
|
Communication Devices |
Video Phone |
cmdb_ci_hardware |
|
Industrial Control System (ICS) |
Safety Instrumented System (SIS) |
cmdb_ci_manufacturing |
|
Industrial Networking |
Industrial Media Converter |
cmdb_ci_netgear |
|
Communication Devices |
Answering Machine |
cmdb_ci_hardware |
|
Mobile |
Tablet |
cmdb_ci_hardware |
|
Communication Devices |
Keyphone System |
cmdb_ci_hardware |
|
Field Instruments |
Robots |
cmdb_ci_iot |
|
Printers |
Other |
cmdb_ci_printer |
|
Networking Device |
Wireless Fidelity Base Stations Wifi |
cmdb_ci_wap_network |
|
Industrial Networking |
Industrial Serial Device Server |
cmdb_ci_hardware |
|
Industrial Control System (ICS) |
Other |
cmdb_ci_manufacturing |
|
Printers |
Inkjet |
cmdb_ci_printer |
|
Audio and Visual Equipment |
Projector |
cmdb_ci_display |
|
Field Instruments |
Smart Meter |
cmdb_ci_iot |
|
Industrial Networking |
IoT Gateway |
cmdb_ci_iot_gateway |
|
Networking Device |
Switch |
cmdb_ci_ip_switch |
|
Industrial Networking |
Communication Processor |
cmdb_ci_netgear |
|
Audio and Visual Equipment |
Smart Speaker |
cmdb_ci_media_player |
|
Computers |
Server |
cmdb_ci_server |