Enable Asset Identification Service

Asset Identification service discovers unmanaged assets based on the identification rules of the ServiceNow connector. An Unmanaged asset is the externally exposed asset that is unknown to you. As Qualys VMDR does not scan these assets, they are classified as unmanaged assets.

ServiceNow Configuration

To enable the Asset Identification service for Unmanaged/Managed Asset, set the Enable AIS (Beta) - Asset Identification Service to sync managed and unmanaged Asset to Qualys sync option to true on the Properties page.

  1. Go to Schedule and click New.
  2. Create a ServiceNow to Qualys Schedule.
  3. Add Configuration in the schedule.
  4. Check the option Enable Asset Identification Service to sync assets through Asset Identification Service.
  5. Add Connector UUID - Provide the unique identifier of the Qualys ServiceNow Connector.

Add a Custom Attribute

Perform the following steps to add Custom Attribute:

  1. In Asset Metadata Custom Attributes related list, click New. A new record screen opens up. The source table field is auto-populated with the asset scope table configured when selecting the ServiceNow to Qualys schedule.
    custom attribute NEW page
  2. Provide the Target Key. The target key is the custom attribute key displayed on the Qualys Portal once the custom attribute is synced from ServiceNow to Qualys.
  3. Select the Source Type as Source Field to sync the value in the source table field below, or select Script to sync the output of the custom script.
    1. For Source Field, select from the list of available source types, and the selected value is synced with Qualys Asset Inventory
      custom attribute
    2. For Script, provide the script to fetch the attribute data from a desired table.
      custom attribute script
  4. Click Submit to create your Custom Attribute.

Run Schedules

Perform the following steps to run the schedules:

  1. Navigate to Schedules > ServiceNow to Qualys to run your schedule.
  2. Click Execute Now from the top right.

Navigate to the bottom of the screen to view the Sync Queues tab, which lists your current execution status. If the execution succeeds, you can see the changes in the Asset Inventory.

 As per product design, the AIS feature in CMDB Sync Service Graph Connector gives correct results with 175k assets. The number of assets can vary depending on the environment and data load.