Known Issues

The following are the few known issues/limitations you may find in the CMDB Sync App:

We have observed a discrepancy in certificate count between Cert View V2 API and Cert View Qualys UI in some cases. ServiceNow certificate details are based on the API response, so the discrepancy between ServiceNow and Qualys UI can be observed in such cases. We have logged a ticket for the Certificate View team to investigate it further.

Related Topic

Debugging and Troubleshooting