Hardware Data Mappings

The details of the hardware-data mappings are listed in the table below.

ServiceNow has soft-deprecated the following classes for Qubec version.

Human Machine Interface [cmdb_ci_hmi]
Manufacturing Device [cmdb_ci_manufacturing]
Programmable Logic Controller [cmdb_ci_plc]

For more information on alternative solutions, refer to ServiceNow notification.

Category1	Category2	Target CI Class	Active
Printers	Laser	cmdb_ci_printer	true
Communication Devices	IP Phones	cmdb_ci_hardware	true
Virtualized	Container	cmdb_ci_computer	true
Computers	Point of Sale (POS) Terminal	cmdb_ci_pos	true
Networking Device	Wireless Access Point	cmdb_ci_wap_network	true
Power Conditioning Equipment	Power Distribution Unit (PDU)	cmdb_ci_pdu	true
Wearable Devices	Smart Glasses	cmdb_ci_wearable	true
Printers	Line Matrix Printers	cmdb_ci_printer	true
Networking Device	Unidentified	cmdb_ci_netgear	true
Input Devices	RFID Device	cmdb_ci_iot	true
Mobile	Smartphone	cmdb_ci_hardware	true
Computers	Mainframe	cmdb_ci_mainframe_hardware	true
Building Automation Devices	Smart Appliance	cmdb_ci_iot	true
Power Conditioning Equipment	Uninterruptible Power Supply (UPS)	cmdb_ci_ups	true
Industrial Networking	Industrial Ethernet Switch	cmdb_ci_ip_switch	true
Industrial Control System (ICS)	Intelligent Electronic Device (IED)	cmdb_ci_manufacturing	true
Networking Device	Concentrators, Hubs, and Multiplexers	cmdb_ci_hub_network	true
Building Automation Devices	BACnet Controller	cmdb_ci_iot	true
Building Automation Devices	HVAC Control	cmdb_ci_iot	true
Computers	Assembled	cmdb_ci_computer	true
Audio and Visual Equipment	Portable Media Player	cmdb_ci_media_player	true
Communication Devices	Conferencing Equipment	cmdb_ci_hardware	true
Industrial Control System (ICS)	Distributed Control System (DCS)	cmdb_ci_manufacturing	true
Audio and Visual Equipment	Smart TV	cmdb_ci_stv	true
Industrial Control System (ICS)	Human Machine Interface (HMI)	cmdb_ci_hmi	true
Wearable Devices	Health and Activity Monitor	cmdb_ci_wearable	true
Field Instruments	Sensor	cmdb_ci_iot	true
Network Security Device	Firewall Device	cmdb_ci_firewall_device	true
Wearable Devices	Smart Footwear	cmdb_ci_wearable	true
Building Automation Devices	Security Camera	cmdb_ci_security	true
Networking Device	Bridges and Routers	cmdb_ci_ip_router	true
Industrial Control System (ICS)	Remote Terminal Unit (RTU)	cmdb_ci_manufacturing	true
Networking Device	Other	cmdb_ci_netgear	true
Audio and Visual Equipment	Media Streaming Device	cmdb_ci_media_player	true
Building Automation Devices	Other	cmdb_ci_hardware	true
Communication Devices	Other	cmdb_ci_hardware	true
Computers	Notebook	cmdb_ci_pc_hardware	true
Wearable Devices	Smart Apparel	cmdb_ci_wearable	true
Industrial Control System (ICS)	Industrial PC	cmdb_ci_computer	true
Printers	Multi-Function Printer (MFP)	cmdb_ci_mfp_printer	true
Field Instruments	Motion Control	cmdb_ci_iot	true
Building Automation Devices	BACnet Router	cmdb_ci_iot	true
Field Instruments	Field Device Management	cmdb_ci_iot	true
Call Management Systems or Accessories	Premise Branch Exchange (PBX)	cmdb_ci_hardware	true
Building Automation Devices	Leak Detection	cmdb_ci_iot	true
Industrial Networking	Industrial Wireless LAN	cmdb_ci_wap_network	true
Audio and Visual Equipment	Smart Earpiece	cmdb_ci_media_player	true
Computers	Other	cmdb_ci_computer	true
Printers	3D Printers	cmdb_ci_printer	true
Building Automation Devices	Intrusion Detection and Access Control	cmdb_ci_security	true
Networking Device	Access Servers	cmdb_ci_server	true
Field Instruments	Measurement Systems	cmdb_ci_iot	true
Networking Device	Server Load Balancer	cmdb_ci_server	true
Industrial Control System (ICS)	Programmable Logic Controller (PLC)	cmdb_ci_plc	true
Building Automation Devices	Lighting and Control	cmdb_ci_iot	true
Computers	Desktop	cmdb_ci_pc_hardware	true
Wearable Devices	Smart Watch	cmdb_ci_wearable	true
Storage Devices	Other	cmdb_ci_storage_device	false
Building Automation Devices	Power and Energy Monitoring	cmdb_ci_iot	true
Networking Device	Print Server	cmdb_ci_server	true
Printers	Thermal Tape Printers	cmdb_ci_printer	true
Networking Device	Modem	cmdb_ci_modem_network	true
Networking Device	Terminal Server	cmdb_ci_netgear	true
Wearable Devices	Wearable Camera	cmdb_ci_wearable	true
Building Automation Devices	Fire Safety	cmdb_ci_iot	true
Industrial Networking	Other	cmdb_ci_netgear	true
Communication Devices	Video Phone	cmdb_ci_hardware	true
Industrial Control System (ICS)	Safety Instrumented System (SIS)	cmdb_ci_manufacturing	true
Industrial Networking	Industrial Media Converter	cmdb_ci_netgear	true
Communication Devices	Answering Machine	cmdb_ci_hardware	true
Mobile	Tablet	cmdb_ci_hardware	true
Communication Devices	Keyphone System	cmdb_ci_hardware	true
Field Instruments	Robots	cmdb_ci_iot	true
Printers	Other	cmdb_ci_printer	true
Networking Device	Wireless Fidelity Base Stations Wifi	cmdb_ci_wap_network	true
Virtualized	Virtual Machine	cmdb_ci_vm_instance	false
Industrial Networking	Industrial Serial Device Server	cmdb_ci_hardware	true
Industrial Control System (ICS)	Other	cmdb_ci_manufacturing	true
Printers	Inkjet	cmdb_ci_printer	true
Audio and Visual Equipment	Projector	cmdb_ci_display	true
Field Instruments	Smart Meter	cmdb_ci_iot	true
Industrial Networking	IoT Gateway	cmdb_ci_iot_gateway	true
Networking Device	Switch	cmdb_ci_ip_switch	true
Industrial Networking	Communication Processor	cmdb_ci_netgear	true
Audio and Visual Equipment	Smart Speaker	cmdb_ci_media_player	true
Computers	Server	cmdb_ci_server	true
Computers	Unidentified	cmdb_ci_computer	true