Appendix

QRFIM-100

The /opt/app-root/store/qradar_fim_app.db is either missing or in read-only mode, as another file must have been updated. In that case, provide permission to write.

QRFIM-101

Not able to connect to the qualys_fim_config table in The /opt/app-root/store/qradar_fim_app.db file, then need to check if the table is available in the DB file.

QRFIM-102

The configuration key value is not available in the  qualys_fim_config table.

QRFIM-103

Some error is encountered while adding or updating the qualys_fim_checkpoint table.

QRFIM-104

Some error is encountered while adding or updating the qualys_fim_config table.

QRFIM-105

Some error is encountered while getting the data from the qualys_fim_checkpoint table.

QRFIM-106

Some error is encountered while adding or updating the qualys_fim_job_status table.

QRFIM-200

To make the REST API call to QRadar, we use HTTP headers. Some issues are encountered in creating the headers. check the job logs.

QRFIM-201

While making the QRadar REST API call, we encountered an unparsable error. Check the job logs.

QRFIM-202

We did not find the 'Qualys FIM JSON' Log source Type in the DSM Editor. reinstall the app.

QRFIM-203

We did not find the 'QualysFimMultiline' Log source Type in the DSM Editor.  create a log source or reinstall the app.

QRFIM-204

We could not connect with the QRadar REST API server.  check with IBM support. If there is an issue with the QRadar host machine.

QRFIM-205

While fetching the Log source information we encountered an error check the job logs.

QRFIM-206

Update a correct QRadar Auth token on the Qualys FIM app settings page.

QRFIM-207

Got an error from QRadar REST API. contact IBM support.

QRFIM-208

No Log source information is available in QRadar for a selected Log Source ID.

QRFIM-209

We encountered an error while validating the Qradar related settings before starting the job process.  check the job logs for more information.

QRFIM-210

Connection with QRadar host machine over socket is lost.  check if the DSM PORT is open on the QRadar host machine. Restart the job process.

QRFIM-211

Could not connect with QRadar host machine over the socket. check if the DSM PORT is open on the QRadar host machine.

QRFIM-212

We encountered an exception while trying a socket connection to QRadar. check the job logs for more information.

QRFIM-213

Events and Incidents Listen port does not match.

QRFIM-214

FIM log source is not configured correctly. provide proper log source identifier and listen port.

QRFIM-300

There is some error with the saved Qualys JWT Auth token. However, do not worry we generate a new token.

QRFIM-301

Could not get Qualys JWT Auth token. check job logs for more information.

QRFIM-302

We were not able to get a valid response from Qualys API.  check the job logs.

QRFIM-303

Qualys REST API concurrency limit reached. We can retry to fetch the data. If you need to improve the job process speed, increase the concurrency limit for your account.

QRFIM-304

You are unauthorized to make Qualys JWT Auth token call.  check with Qualys support for more information.

QRFIM-305

Saved Qualys JWT Auth token is expired. Do not worry. We generate a new token.

QRFIM-306

We got an unexpected response while getting Qualys JWT Auth token. However, do not worry we generate a new token.

QRFIM-307

Invalid Qualys POD details provided. provide the correct information.

QRFIM-308

Check if Qualys POD credentials are correct.

QRFIM-309

Socket error during Qualys REST API request.  check with Qualys support for more information.

QRFIM-310

Unknown exception during Qualys REST API request. Check the job logs.

QRFIM-311

Server URL or Username or Password should not be empty. Update them from the app settings page.

QRFIM-312

Exception while validating the Start Date for the Job. provide the Date-Time format as YYYY-MM-DDTHH:MM: SS.msZ & greater than 2017-01-01T00:00:00.000Z.

QRFIM-313

Invalid Start Date for Job.  provide the Date-Time format as YYYY-MM-DDTHH:MM: SS.msZ & greater than 2017-01-01T00:00:00.000Z.

QRFIM-314

We encountered an exception while validating the Qualys app configuration. Check the job logs.

QRFIM-315

An invalid proxy is provided on the app settings page. validate if the proxy details provided are valid.

QRFIM-316

Got None in the API response. Qualys JWT AuthorizationToken not received. Check with Qualys support to see if the POD details are correct and authorized for FIM API.

QRFIM-317

There was an ambiguous exception that occurred while handling your API request.

QRFIM-318

Got Connection error while API request.

QRFIM-319

API request timeout reached. Retry once.

QRFIM-320

Received 401 unauthorized from JWT Authorizationtoken API response.

QRFIM-321

Received 403 forbidden from JWT Authorizationtoken API response.

QRFIM-400

We did not get any count from Qualys API for your POD. There is no new event in the subscription.

QRFIM-401

We found some errors in the JSON data we received from Qualys API. check the job logs and the JSON file for the API request for more information.

QRFIM-402

Could not get the FIM data from Qualys REST API for the job.

QRFIM-403

Not able to parse the incomplete JSON data in the file.

QRFIM-500

Check the job logs for more information on which database file is required to run the job.

QRFIM-501

Log source not selected. select a valid Log source on the app settings page.

QRFIM-502

We were not able to decrypt the proxy password. check with Qualys Support.

QRFIM-503

Provide a valid proxy host on the app settings page.

QRFIM-504

We were not able to decrypt the API password. check with Qualys Support.

QRFIM-505

Due to some exceptions, we cannot rename the Qualys REST API response JSON file. Check job logs for more information.

QRFIM-506

Due to some exceptions, we cannot remove the Qualys REST API response JSON file. Check job logs for more information.

QRFIM-507

Due to some exceptions, we cannot save the Qualys REST API response JSON file. Check job logs for more information.

QRFIM-508

You are trying to run the job which is already running. Do not run another job manually.

QRFIM-509

While cleaning the JSON files we encountered an exception. Check the job logs.

QRFIM-510

FIM Incidents log source not selected. select a valid Log source on the app settings page.