Creating Custom Fields

Now that you have created issue types and added them to an issue type scheme,- let us create custom fields needed for the tickets.

Ticketing Schemes have a list of custom fields required for each ticketing scheme. Ensure you refer to this list while creating the custom fields by following the below steps.

1. Navigate to Project Settings > Fields > Custom fields.
2. Click Add Custom fields.
3. Configure the custom field name and click Next.
4. Make the following selections:
   1. Select issue types: Issue type as per ticketing scheme selection and ticket type.
   2. Choose context: Apply to the issues in selected projects.
   3. Select Projects: Project where tickets are to be created.

5. Next, select the create, edit/view, and resolve issue screen of the respective project for the newly created custom field type.

6. Click Update.

7. Now that you have all of the prerequisites in place. Let's begin with the installation of the application.

 When creating custom fields, you do not have to create duplicates for different ticketing schemes. Instead, update the Projects section of the field to include the applicable ticketing schemes.