A valid Jira user with privileges to create, update, transition, link/unlink and comment on tickets. If you wish to run Jira On-Cloud with fully automated flow, you will need an admin user.
A Jira API token was created using the same user mentioned above.
The Jira project where tickets are to be created must be of type 'Company Managed'.
Select the Default Screen scheme for projects where the tickets are to be created.
It is recommended not to set any of the fields in the Jira project as mandatory to avoid ticket creation failure.
The Jira Connector is supported for both On-Cloud and On-Premise. The above requirements are sufficient for Jira On-Cloud with an admin user. Whereas, On-Premise and On-Cloud with non-admin user privileges require additional pre-requisites that can be referred to in Additional requirements for Jira Connector.
Ensure you have a minimum supported Jira On-Premise version of v8.22.0#822000-sha1:cef2cc4 or above.
Before you begin with the rest of the configurations, lets understand the types of tickets/issues the Jira connector creates in your instance.