Understanding Ticketing Schemes

The Jira Connector uses Ticketing Schemes to categorize the type of data fetched from Qualys. The categorization helps with creating appropriate tickets for the required findings.

The Jira connector supports four ticketing schemes currently:

Ticketing Schemes for Vulnerability Management

Host Vulnerability Linking Ticketing Scheme

Per Detection Separate Ticketing Scheme

Ticketing Schemes for Web App Scanning

WAS Findings Vulnerability Linking Ticketing Scheme

Per Web App Finding Ticketing Scheme

Ticketing Schemes for Container Security

CS-Container-Link/Unlink Ticket Scheme

CS-Container-Sub-ticket Scheme

CS-Image-Link/Unlink Ticket Scheme

CS-Image-Sub-ticket Scheme

The type of ticketing schemes you select helps you manage the tickets in your Jira.

If you have a Jira On-Premise setup, based on the selection of your ticketing scheme, you can fulfill the additional pre-requisites specific to Jira On-Premise. Refer below to learn more.