Prerequisites

To use Qualys Policy Compliance/Policy Audit for ServiceNow, the following prerequisites must be met:

Service account with Manager privilege and API access in Qualys subscription.
Up-to-date ServiceNow Configuration Management Database (CMDB) with reconciliation process enabled for newly identified assets.
Qualys Core and Qualys Policy Compliance/Policy Audit applications.
The Qualys Core application is a prerequisite for installing the Qualys Policy Compliance/Policy Audit app.
Qualys subscription with Vulnerability Management, Detection and Response (VMDR) app.
Contact your ServiceNow representative to set up and install the applications on a test instance first and then on the production instance.