Configure Assignment Rules

The assignment rule defines the group to which the posture incident is assigned based on the group responsible for the remediation. The incidents are automatically assigned to the appropriate team based on the criteria defined.

For example, the assignment rule for the Windows team:

The assignment rule criteria for cloud assets:

Perform the following steps to create a new assignment rule:

1. Go to Configuration > Assignment Rules, and click New.

   
2. Enter the required details to create the assignment rule:
   • Name - Provide a name for the assignment rule.
   • Active - Select the Active check box to activate the assignment rule that you create.
   • Applies To - Define the conditions for the posture for the incident assigned to the user or group.

      The assignment rule is applied only if the incident has not already been assigned to any other user or group. 

   • Table - Select an Incident from the list.
   • Conditions - Define conditions using single or multiple attributes and filters for this assignment rule.

     

   • Script - You can enter a script to customize the assignment rules.

   • Assign To - Select User or Group from the list to whom the incident is assigned.

     

3. Click Submit to create the assignment rule.