Qualys Support

Qualys Support If you tried the troubleshooting steps but still need help, contact Qualys Support at https://www.qualys.com/support/ Provide the following information to Qualys Support:

• Qualys App version number
• QRadar version number, including the patch number
• Steps to reproduce the issue
• Note any manual changes done to Qualys app’s code
• Note any manual changes done to Qualys app’s container

Download the logs from Admin > Qualys VM App Settings page and attach them to your support case.