False Positive Approval
Once the false positive request is initiated, the designated approvers or approver group members can approve or reject the false positive request based on the proofs provided. The following sections present the workflow for false positive approval and rejection.
This workflow is available only for the approver groups.
Approval Workflow
Perform the following steps to approve False Positive request;
- Log on to the application and go to Qualys VMDR.
- Click False Positive > Pending My Approval.
The right pane displays the false positive requested for approval.
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Click the State column.
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Click the icon beside the Approving field > Open Record.
The incident record opens. In the incident record, the False Positive tab shows why a remediation owner marked this as a false positive. You are back on the approval record.
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Click Approve.
A message is displayed that confirms the approval.
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Alternatively, you can add a message and click Reject.