User-Defined Controls - Reporting Options

Your compliance reports and PA dashboard display the compliance status (Passed, Failed, or Error) for each control instance. The status Error is returned in cases where errors occurred during control evaluation. This means the control was not tested for compliance. If you do not want to see the Error status, then choose from these reporting options in the UDC.

Where do I set up user-defined controls?Where do I set up user-defined controls?

Ignore errors and set status Passed

This option allows you to show a status of Passed instead of Error. When selected, control instances is marked as Passed in cases where errors occur during control evaluation.

The Ignore errors setting is not applied to controls that return the item not found error.

Those controls are evaluated according to your policy and status is set to Passed or Failed.

Ignore item not found error and set status

This option does not appear for all control types.

This option allows you to show a status of Passed or Failed in cases where a control returns error code 2 item not found (such as scan did not find file, registry, or related data, as appropriate for the control type). When selected, a check box is added to the control in the policy where the preferred status can be set: Passed or Failed.

What are the steps?

1.  Edit your control and choose the option: Ignore item not found error and set status.
2. Edit your policy and drill down into the control details. You can view a check box where you can set the status you would like to return - Passed (the default) or Failed.