Patch Failure Reason Codes for Windows
Learn more about the Patch-Specific failure reason codes for Windows.
See the following table that shows the patch-specific failure reason codes for patch jobs in the Jobs Results tab.
|
Code |
Status |
Description |
|---|---|---|
|
3 |
LanguageDownloadNotAvailable |
This means patch is not available for the selected language. |
|
4 |
FileDownloadFailed |
This means the vendor patch file failed to download. As a result, installation will not happen. |
|
5 |
UnspecifiedAgentError |
This means an unspecified error occurred during the execution of the agent that caused patch deployment failure, e.g. out of memory. |
|
7 |
FileValidationFailed |
This means the vendor patch file is either not signed, or the file signature fails the validation requested by the content provider. |
|
8 |
Cancelled |
This means the patch installation was aborted on command. |
|
9 |
InstallerFailed |
This means the installer failed to deploy the patch. |
|
10 |
DeployerProcessCrashed |
This means the patch deployment engine (STDeploy.exe) crashed / terminated unexpectedly. |
|
11 |
FileSignatureFailed |
This means the vendor patch file failed the signature validation. |
|
12 |
FileHashValidationFailed |
This means the vendor patch file failed the hash validation. |
|
13 |
PatchURLMissing |
This means the vendor patch has no URL. |
|
14
|
PatchInstallationSkipped
|
Patch installation is skipped due to the completion of the patching window. |
| 15 | Failed | This means the patch installation job failed although the reboot was completed. See Details of Error Code 15. |
Details of Error Code 15
The special error code 15 occurs when the patch installation job fails, although the reboot was completed. The failure details describe the reason, in addition to the error code and error message from the event viewer logs for each event. Please note that these are the probable event viewer errors.
The following table describes the details of the event.
| Key Name | Data Type | Description |
|---|---|---|
| id | Integer | A unique identifier for the event entry in the list. |
| eventid | Integer | The event ID from Windows Event Viewer that represents a specific update event. |
| errorcode | String | The error code related to the update failure (e.g., "0x80073d02"). |
| updatetitle | String | The name or identifier of the update that encountered the issue. |
| errormessage | String | A detailed message describing the update failure, including the error code and update title. |