System Reboot and Shutdown
It is important to follow the proper system shutdown instructions described below. If you do not follow these instructions, file system corruption may occur.
Reboot the System
Perform the following steps to reboot the system:
- With the Scanner Appliance name and IP address displayed, press ENTER.
- When the SETUP NETWORK menu option displays, press the Down arrow to navigate through the menu options.
- When the SYSTEM REBOOT menu option displays, press ENTER to select the option.
- When the REALLY REBOOT SYSTEM? prompt displays, press ENTER to confirm.
Review the confirmation messages starting with REBOOTING SYSTEM message. The SCANNER APPLIANCE NAME–IP ADDRESS is displayed after the Scanner Appliance makes a successful connection to the Qualys Enterprise TruRisk™ Platform. This message indicates the Scanner Appliance is ready for scanning. If another message displays you need to activate the Scanner Appliance or troubleshoot the issue before scanning. Refer to Troubleshooting for help with resolving any errors.
Shutdown the System
You can power off the system using the shutdown button or using the Appliance UI.
Using the Appliance UI:
- With the Scanner Appliance name and IP address displayed, press ENTER.
- When the SETUP NETWORK menu option displays, press the Down arrow to navigate through the menu options.
- When the SYSTEM SHUTDOWN menu option displays, press ENTER.
- When the REALLY SHUTDOWN SYSTEM? prompt displays, press ENTER to confirm.
The Scanner Appliance should now power down within 60 seconds. When this message displays: It’s now safe to unplug the box, then you can safely unplug the Scanner Appliance.
After Restart
When you restart the Scanner Appliance, several messages appear during the startup process, as described below:
- When the system is restarted, informational messages appear in the screen during the boot process. These messages appear in the order shown below:
Welcome to QualysQualys Scanner is starting up...Filesystem check in progress...Qualys Scanner is coming up... -
The Appliance attempts to connect to the Qualys Enterprise TruRisk™ Platform using its configuration. During this phase, these messages appear in the order shown below:
CONTACTING QUALYSFilesystem check in progress...CONTACTING QUALYS -
The SCANNER APPLIANCE NAME–IP ADDRESS is displayed after the Scanner Appliance makes a successful connection to the Qualys Enterprise TruRisk™ Platform. This means your the Scanner Appliance is ready to start scanning. If another message displays you need to take some action before you can start scanning:
- ACTIVATION CODE — The Scanner Appliance needs to be activated. Refer to the Quick Start for instructions.
- Appliance configuration error — An error prevented the Scanner Appliance from making a connection to the Qualys Enterprise TruRisk™ Platform. This issue must be resolved before scanning. Refer to Troubleshooting for help with resolving the issue.