Go to Scans > Appliances to check whether your appliance is online and is ready for scanning. After you've set up a new appliance it must connect to our cloud platform. The appliance activation process takes a few minutes to complete. You might want to refresh your browser to get the most up to date detail.
When you see 
your appliance
is connected to our cloud platform and is ready to perform scans.
Do you see 
? This mean the
appliance is not connected to our cloud platform and it's not ready to
perform scans. Check to be sure your appliance is properly configured
and can access our cloud platform.
Do you see 
?
Please contact Support. We'll enable New Scanner Services for your subscription.