List Deleted Tickets

/msp/ticket_list_deleted.php

View deleted tickets in the user’s account. This function may be run by Managers. The functionality provided allows for real-time integration with third-party applications.
Basic HTTP authentication is required. Session based authentication is not supported using this API. The XML results returned by the ticket_list_deleted.php function identifies deleted tickets by ticket number and deletion date/time.  

Truncation - A maximum of 1,000 deleted tickets can be returned from a single ticket_list_deleted.php request. If this maximum is reached, the function returns a “Truncated after 1,000 records” message at the end of the XML report with the last ticket number included.

Permissions - Only Managers can view deleted tickets.

Input Parameters

Example - List Deleted Tickets Between Ticket Numbers

Example - List Deleted Tickets Since Ticket Number

Example - List Tickets Deleted Since Certain Date

DTD

<platform API server>/ticket_list_deleted_output.dtd