Manage Report Storage Limit for Users

The user storage limit setting determines the maximum amount of WAS report data each user can save on our Enterprise TruRisk™ Platform. Any user can view their storage limit, and Managers have permission to configure the storage limit for the subscription (all users have the same limit).

How much disk space do I have?

You can find this out quickly. Click your name at the top of the window, select My Profile > Profile Settings. The user limit tells you the total disk space you have for storing WAS reports. The user limit is the same for all users in your subscription. You'll also see how much disk space you're currently using.

User limit and disc space used by user is displayed in Report section of the profile settings.

Want to find out how much disk space is used?

At any time you can check the disk space usage for WAS reports. Just go to Help > Account Info > Report Share. Here you’ll see the maximum subscription limit and the current usage for your subscription (all users’ reports) and your account (just your reports).

Summary section of the Report Share displays limits for subscription and user.

Can I change the user limit?

Yes you’ll see an Edit link if you’re a Manager (user with full scope and permissions). Changing the user limit will apply to all users in the subscription.

Edit link for the User Limit field in the Summary section of the Report Share pane allows you to change user limit.

What happens if there’s no more space available?

In this case, you can see one of these messages when you try to download a report:

"Report Quota Exceeded. Your user storage limit of <n> Mb has been reached."

"Report Quota Exceeded. Your subscription storage limit of <n> Mb has been reached."

Tips

- We recommend you delete some existing reports and try again.

- Would you like to increase the storage for your subscription? Please contact your Account Manager or our Support team.