Search Tokens for ServiceNow (Response Templates) in Context XDR

You can use the search tokens available in ServiceNow tab and refine your search results. Click each token to learn more about it.

ServiceNow

createdBycreatedBy

Use a text value #####to Search the results by the user who created the template

Example

Show the results of users are created the template

createdBy: dashb_du

createdOncreatedOn

Use a date range or specific date to define a date on which the template was created.

Examples

Show template created within certain dates

createdOn:[2016-01-01 .. 2016-01-10]

Show template created starting 2015-10-01, ending 1 month ago

createdOn:[2015-10-01 .. now-1M]

Show template created starting 2 weeks ago, ending 1 second ago

createdOn:[now-2w .. now-1s]

Show template created on specific date

createdOn:'2020-10-21 03:18 PM'

notificationNamenotificationName

Use a text value ##### to search all results according to the name given to the template, which will be used to search for the templates while creating rules.

Example

Show all results based on the templates to search while creating the rules

notificationName: ServiceNow test signal

notificationTypenotificationType

Use a text value ##### to search all results based on to the type of notification. Select value from: EMAIL, SLACK, PAGER

Example

Show all results with notification type EMAIL

notificationType: EMAIL

serviceNowCommentsserviceNowComments

Use a text value ##### to search all results based on the comments of the serviceNow template.

Example

Show all results with the comments of the serviceNow template

serviceNowComments: ServiceNow test signal

serviceNowDescriptionserviceNowDescription

Use a text value ##### to search all results based on the description of the serviceNow template.

Example

Show all results with the description of the serviceNow template

serviceNowDescription: XDR Signal

serviceNowPasswordserviceNowPassword

Use a text value ##### to search all results based on the password of the serviceNow template.

Example

Show all results with the password of the serviceNow template

serviceNowPassword: Password

serviceNowUrlserviceNowUrl

Use a text value ##### to search all results based on the url to be used to connect to serviceNow.

Example

Show all results with the url to be used to connect to serviceNow

serviceNowUrl: https://ven01665.service-now.com/

serviceNowUserNameserviceNowUserName

Use a text value ##### to search all results based on the username to be used to connect to serviceNow.

Example

Show all results with the username to connect to serviceNow

serviceNowUserName: dashb_du

customerIdcustomerId

Use an integer value ##### to search all results based on the id of the customer.

Example

Show all results based on the id of the customer

customerId: fe48e785-a743-43e7-85e5-c01f08fa07ce

idid

Use an integer value ##### to search all results based on the id of the current serviceNow template.

Example

Show all results based on the id of the current serviceNow template

id: fe48e785-a743-43e7-85e5-c01f08fa07ce

modelNamemodelName

Use a text value ##### to search all results according to the model name of the serviceNow template.

Example

Show all results based on the model name of the serviceNow template

modelName: XDR

jiraAuthenticationjiraAuthentication

Use a text value ##### to search all results according to the jira authentication.

Example

Show all results based on the jira authentication

jiraAuthentication: auth_XDR

jiraIssueType.idjiraIssueType.id

Use an integer value ##### to search all results based on the id of the jiraIssueType.

Example

Show all results based on the id of the jiraIssueType

jiraIssueType.id: 1

jiraIssueType.namejiraIssueType.name

Use a text value ##### to search all results based on the name of the jiraIssueType.

Example

Show all results with the name of the jiraIssueType

jiraIssueType.name: Bug

jiraPasswordjiraPassword

Use a text value ##### to search all results based on the passoword of the jira issue.

Example

Show all results with the passoword of the jira issue

jiraPassword: Password

jiraUrljiraUrl

Use a text value ##### to search all results based on the url of the jira issue.

Example

Show all results with url of the jira issue

jiraUrl: https://jira-stg.intranet.qualys.com

jiraUserNamejiraUserName

Use a text value ##### to search all results based on the username of the jira issue.

Example

Show all results with username of the jira issue

jiraUserName: xyz

jiraProject.idjiraProject.id

Use an integer value ##### to search all results based on the id of the jira project.

Example

Show all results based on the id of the jira project

jiraProject.id: 1234

jiraProject.namejiraProject.name

Use a text value ##### to search all results based on the name of the jira project.

Example

Show all results based on the name of the jira project

jiraProject.name: pqrs