Installation

This chapter provides detailed instructions for Cloud Agent installation.

Qualys provides installers and packages coded for each supported operating system. It is not possible to use an agent coded for one platform on another platform. To install a Cloud Agent on the target agent hosts, you can use software distribution tools like SCCM, Microsoft Intune, BigFix, RPM, Casper, etc. You can also install Cloud Agent into gold images including VM templates and cloud provider images such as Amazon AWS, Microsoft Azure, and Google Compute Platform.

Qualys Cloud Platform supports the detection of duplicate agent IDs and automatically re-provisions the duplicate agents. Refer to the Cloud Preparation for Cloning/Gold Image for more information on how to install a Cloud Agent in a gold image without initial provisioning. This is the recommended method to prevent duplicate asset records.

If you are using software distribution tools, ensure that you package the Qualys provided installer along with the specific Activation Key and Customer ID strings. Do not package up the artifacts that are installed by the agent into your own installer as the installation environment is keyed for that specific machine when the agent is installed. Including these artifacts creates duplicates that Qualys Cloud Platform may not be able to remove easily.

Depending on your environment, you might need to take steps to support communications between agent hosts on your network and the Qualys Cloud Platform.

Installation

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