Directly Assign Profiles to Agent Hosts

You can assign a profile directly to an agent host to ensure that it always uses the same profile. Directly assigned configuration profile gets higher precedence over other profiles in the list.  Each agent host can have one profile assigned. There are a few methods for doing this, as described below.

From the Configuration Profile

Go to the Assign Cloud Agent Hosts section and select one or more agent hosts from the Include Cloud Agent hosts section. All the selected agent hosts will get this profile assigned.

For details, see Assign Cloud Agent Hosts.

From the agent host

You can assign the configuration profiles to the agent hosts from the Agents tab. 

- Navigate to the Agents tab.

- From the list of agent hosts, select an agent host and select Assign config profile from the Quick Actions menu. 

- Select the configuration profiles to be assigned from the list, and click Save.

To assign the configuration profile to multiple agent hosts, select the agent hosts, and click Assign config profile from the Actions menu. 

Why do I see “Pending Assignment”?

Any time you change the profile assignment for an agent host, the status is displayed as as Pending Assignment until the change is downloaded to the agent. How long this takes is based on the Configuration Download Interval setting in the configuration profile (under performance settings). We recommend you set this to 1 hour (3600 seconds).