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Communication Error—Cloud Agent for Linux

The Cloud Agent for Linux, Unix or MacOS reports the  following communication error.

[Error]:Http request failed: Couldn't resolve host name: Couldn't resolve host '<platform url>'  

[Warning]:Failed to connect to CloudAgent server - retry attempt: 1 

This error is similar to the reporting error that the Cloud Agent for Windows encouters—error code: 12002, 12007, 12029, and 12030. 

For troubleshooting steps, see Troubleshooting Common Communication Error.