Frequently Asked Questions
This section includes the frequently asked questions with proper solutions.
What are the possible causes of a scan not getting launched, resulting in build failure?
The following table includes the causes and build status:
|
Cause |
Build Status |
|---|---|
|
EC2 instance not found |
We will not launch the scan and abort the build with an appropriate error message. |
|
No host Alive |
Qualys Policy Compliance Scanning Connector tries to launch the scan, but the build will fail as no alive hosts are found. |
|
Disabled Connector |
We will not launch the scan and abort the build with an appropriate error message. We recommend that you check the connector state and the scanner appliance status while configuring them. |
What happens if the "Run selected EC2 connector" check box is selected?
If the EC2 instance state is unknown, we run the connector and then launch the scan.
The Qualys Policy Compliance Scanning Connector won’t be able to run the connector if it is disabled.
What happens if the "Run selected EC2 connector" check box is not selected?
We directly run the scan if we have the instance information.