View the QGS Appliance
The Activity Summary widgets provide aggregate activity information for all QGS appliances in the subscription. Active Agents and Total Agents count the number unique agent IPs connecting through all appliances. Bandwidth Savings is calculated in cache mode.
- Status: This column shows the current status of your appliance. Appliances with common CA certificate enabled is shown as an icon (refer the image above) on the appliance list page.
- Unique IPs: This column shows the count of unique IPs which have communicated through the QGS appliance proxy port during the last 60 minutes.
- Active Agents: This column shows the number of active agents which have communicated via the QGS appliance cache port during the last 60 minutes, with QGS and Cloud Agent configured to use Cache mode.
In Proxy mode, you’ll see only unique IPs count on QGSUI, while in Cache mode you’ll see count of active agent and unique IPs on QGSUI.
To create a new appliance, click New Appliance.
Create a New Appliance
While creating a new appliance/personalization code, you can chose the appliance certificate type from the "Assign certificate" section.
A Qualys Signed certificate is a common certificate. It can help you to deploy a single certificate across all the cloud agents meant for the particular appliance.
If you want to use a common certificate while registering the appliance, then click Use Common Certificate checkbox.
We recommend to use the Common CA certificate for all the appliances. An Appliance Signed certificate is a certificate specific to that appliance.
A Customer Signed certificate is signed by the customer from the Certificates tab of the QGS UI. Read more about creating Customer Signed certificates at Upload Certificates.
When you select the customer-signed certificate, you can see the below window to assign the custom certificate while generating the personalization code.
The newly created appliance status is shown as Unregistered until you follow the registration steps. Refer to Virtual Appliance Local Configuration to learn more.
A subscription-level common CA is available instead of appliance specific certificate on the appliance list if appliances are registered with the Qualys Signed certificate option.
Appliances with Qualys Signed or Customer Signed certificate enabled is shown as an icon as highlighted on the appliance list page. Appliance-level certificates do not have the icon displayed.
Download Image of the Virtual Appliance
Download the virtualization platform image for the appliance from the given list.
To Download a Platform Image,
- click Download dropdown
- Select Virtual Plaform Image
You can select from the available list of hypervisors and download their image.
| Supported Appliance | Platform Image |
|---|---|
| Nutanix Hypervisor |  |
| VMWare Hypervisor |  |
| Microsoft Hypervisor |  |
| Cloud Environments |  |
| OpenStack Hypervisor |  |
Download Qualys Signed Certificate
You can download the Qualys Signed certificate from the appliance details page or the appliance list page.
To download the Qualys Signed Certificate, you must create and register a new appliance with the Qualys Signed certificate option enabled. After registering the appliance with a Qualys Signed certificate, it takes approximately 15 to 20 minutes to generate the Qualys Signed certificate.
After Successful Setup and Registration, the Appliance has Active Status
To know more about registering your appliance, refer to Virtual Appliance Local Configuration.
Identify the Appliance Certificate
The appliances registered with custom certificate displays a different icon on the appliance list page.
Click the appliance name to identify the Certificate Name and Certificate Type associated with it.
Appliances with Qualys Common CA displays the certificate type as “Qualys Signed”. Appliances with Appliance level certificate shows the certificate type as “Appliance level”.
View Details, and Stats of an Active Appliance
The Performance graph shows connection counts by unique agent IP addresses over the time period selected.
Allowed Domains: This option displays your allowed domain's information.
Authorized IPs: This option displays the IPs of the agents allowed to interact with the appliance.
IPv4/IPv6 Address: This option displays which internet protocol this appliance is configured in and its address.
Appliance Health
The QGS system continually monitors your appliance for resource usage across hard disk drives (HDD), CPU, and secondary disk storage. When usage levels approach capacity limits, the system provides visual indicators to help you take proactive measures. These visual indicators can be found below the "Health" column of the Appliance lists.
If the storage utilization is within accepted range, the appliance health displays Normal. The status displays as Caution whenever any component (HDD, CPU or secondary storage) reaches or exceeds 95% utilization. Similarly, a Warning status appears when usage falls between 85% and 94% for any monitored resource. Since each component is evaluated independently (with an OR condition), even a single component exceeding these thresholds triggers the corresponding status indicator, regardless of the condition of other components.