Support and Training

Contact Support

It's easy to reach support. As a Qualys customer, you log into the Customer Support Portal (CSP) via single sign-on from your Qualys subscription by clicking Help > Contact Support in the Qualys UI. From the CSP, you can submit and manage support requests. 

If your Qualys subscription is not enabled for Customer Support Portal access, please reach out to Qualys Support at to request it. 

Free Training and Certification

Browse our Training video library and take online self-paced training for free.

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Check out our video series: VM | PC | WAS | WAF | AWS EC2 | More Videos

Our Online Community

Learn from other security professionals like yourself.

Visit the Qualys Community

Looking for user guides?

Resources are always available - API guides, Scanner Appliance guides, Quick Starts, and more. Just go to Help > Resources.

Visit Qualys Documentation

Looking for something else?

Cloud Agent (CA), AssetView (AV), Continuous Monitoring (CM), Web Application Scanning (WAS), Web Application Firewall (WAF)