Data List Setup
The Data List Setup setting can be enabled when there are too many remediation tickets to display, and loading them takes a long time. Manage users can enable Data List Setup in Users > Setup to speed up remediation ticket loading. When this setting is enabled, tickets are not displayed by default; instead, they get filtered according to your search criteria.
To view the tickets based on your search criteria:
Configure Data List Setup
To configure Data List Setup:
- Go to Users > Setup > Data List Setup.
The Data List Setup window opens.
- Select the Remediation Tickets Visibility check box under Remediation (VM Only) and click Save.
View Tickets based on Your Search Criteria
To view tickets based on your search criteria:
- Go to Remediation > Tickets.
The empty Ticket list is displayed. Now, you can perform a search to display tickets based on your requirements. - Click Search.
- Specify your criteria and click Search.
The ticket list is displayed as per the search criteria.
