Release Notes

The following are the improvements in the latest releases:

Release 2.4.1

October 23, 2025

Issue Addressed

Earlier, certain Cloud Asset tags failed to sync to the staging table due to missing tag information, resulting in a TypeError during processing. This issue is handled to ensure the successful synchronization of all Cloud Asset tags.

Release 2.4.0

September 30, 2025

Introduced New Property for Logging

In this release, we have added logging configuration to the properties page. Depending on the selected logging level, logs will be displayed. You can select the following log levels from the options:

  • None
  • All
  • Info
  • Error
  • Warning
  • Debug

By default, the 'All' log type is enabled. For more details, see Logging.

Added Support for SamPro Sync

A new property has been introduced in the Properties page to enable SamPro Sync for Software catalogs. When this option is enabled, after asset approval, the software installation records are stored in the Software Installation table. When it is disabled, after asset approval, the software installation records are stored in the CMDB Software Instance table. This property setting gives you the flexibility to manage software installed data. 

For more details, see Enable SamPro Sync for Software Catalogs.

Enhanced Dynamic Tagging with Scripts

Dynamic tagging has been enhanced to support scripting. You can now use scripts to create dynamic tags for attributes. 

For more details, see Dynamic Asset Tagging Configuration.

Separate Sync Queues Introduced for Business Application Metadata

The synchronization process has been improved by separating asset metadata and business application metadata into two distinct sync queues. Previously, both were handled together, which made troubleshooting difficult. 

A new sync type, 'Upload Business App', has been introduced to support the upload of business application metadata from ServiceNow to Qualys. This enhancement provides more visibility and control when syncing business application data.

For more details, see Sync Queue.

JSON Parsing Replaced XML for Asset Sync

Updated the Asset data sync from Qualys to ServiceNow schedules to use JSON instead of XML for parsing, making the process faster and easier to manage.

Issues Addressed

Category/Component

Issue

Logging Activities

The issue has been fixed where invalid IP addresses were not giving a validation error message. 

API Call Errors

The issue has been fixed where API response codes 999 and 1905 were marked as an error, causing an issue in ServiceNow to Qualys sync.

CMDB Assets

The issue has been fixed where duplicate records were being created in the catalog relation table.

Asset Tagging

The issue has been fixed where tag names with special characters were causing API call failure.

Release 2.3.0

May 15, 2025

The following are the improvements we have made in Qualys CMDB Bi-directional Sync App 2.3.0:

  • Added validation for executing the ADD IP API call to ensure that at least a VM or PC is selected for the ServiceNow to Qualys sync. If unmanaged assets exist in ServiceNow and neither a VM nor a PC is selected, the scheduled API call to sync ServiceNow with Qualys does not execute. This validation helps prevent the empty response. For such unexecuted API calls, the event is logged with the validation reason in the application logs for better traceability.

  • Added three new flags for IRE Updates on the Qualys CMDB Sync Properties page. Using these flags, you can decide whether to change the hierarchy of the assets while updating or switching assets

    The following are the newly added flags:

    • IRE - Update without Downgrade
    • IRE - Update Without Upgrade
    • IRE - Update without SwitchFor

    For more details, refer to Update Properties.

  • Added two new fields, Organization Name and Qualys Unique Asset ID, on the Qualys Assets page. Additionally, on this page, the five new tabs are added to access the detailed asset information.
    • Sensor Information
    • Agent Information
    • Hardware Taxonomy
    • Last Location
    • Criticality

    To view these tabs, navigate to the Approve Qualys Asset table and select the asset.
    For more details, refer to Approve Qualys Assets.

  • We have added support for domain separation in the CMDB Bi-directional Sync app. This feature helps isolate data based on the domains assigned to each user.
  • Minor improvements and bug fixes.

Release 2.2.0

Jan 15, 2025

In this release:

  • Added 'Ci's sync to Qualys' widget on the dashboard. The Ci's Synced to Qualys report lists the number of assets synced from ServiceNow to Qualys.
  • Now, you can import Software Catalog using Sync Queues and JSON Parsing instead of XML.
  • You can see the 'Last Used date' for Software Data in the Staging table.
  • Minor improvements and bug fixes.

Release 2.1.0

In this release:

  • The new feature for One-Way Sync is added. Using this feature Qualys CMDB app on the ServiceNow platform can sync the Asset Metadata and Business information to Qualys without updating the CI records in CMDB. For more details on the feature, refer to Enable One-Way-Sync.
  • Enhanced performance by improving data processing time between the ServiceNow to Qualys for Third-Party Asset Import.
  • Minor improvements and bug fixes.

Release 2.0.0

In this release, the ServiceNow ITOM dependency is removed.

  • The ServiceNow to Qualys Platform data processing time is improved. The CI records are processed in batches, which helps to handle a large set of CI updates from ServiceNow to Qualys Platform.
  • Additional fields such as NIC details in Network Adapter and IP Address tables are added to transform assets from staging to CMDB tables to enhance the transformation of the Qualys to ServiceNow flow.
  • Minor improvements and bug fixes.

 

© 2025 Qualys, Inc. All rights reserved. Privacy Policy. Last updated: October, 2025