Get Started with Qualys ETM for ITSM
Welcome to Qualys Enterprise TruRisk™ Platform! We’ll show you how to use the Qualys Core and Qualys Enterprise TruRisk Management applications.
Qualys ETM for ITSM integration app comprises an application that manages the connection between ServiceNow and Qualys - Qualys Core. Once the connection is configured, you can define import configurations, import schedules, incidents, and related event detection rules, and service-level agreement (SLA) definitions in the Qualys Core application.
Features
The following key features of the Qualys ETM for ITSM app:
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Support OpenID Connect (OIDC) Authentication.
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Imports ETM findings from Qualys into ServiceNow in near real-time.
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Creates incidents automatically based on TruRisk and severity rules.
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Assigns SLAs dynamically based on risk and business impact.
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Displays real-time threat indicators for improved prioritization.
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Provides dashboards for streamlined investigation and response.
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Supports Domain Separation for workflows.
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Automated report queue, polling, and download mechanism to request, track, and ingest completed report data into the findings table.
Quick Start Steps
Get started with Qualys ETM for ITSM applications using the following steps: