What's New

The following are the enhancements and improvements in the latest releases:

Version 2.8.0

Release Date: April 18, 2025

The following are the improvements we have made in Qualys CMDB Sync App 2.8.0:

In this release,

  • Added validation for executing the ADD IP API call to ensure that at least a VM or PC is selected for the ServiceNow to Qualys sync. If unmanaged assets exist in ServiceNow and neither a VM nor a PC is selected, the scheduled API call to sync ServiceNow with Qualys does not execute. This validation helps prevent the empty response. For such unexecuted API calls, the event is logged with the validation reason in the application logs for better traceability.

  • Added three new flags for IRE Updates on the Qualys CMDB Sync Properties page. Using these flags, you can decide whether to change the hierarchy of the assets while updating or switching assets.

    The following are the newly added flags:

    • IRE - Update without Downgrade
    • IRE - Update Without Upgrade
    • IRE - Update without Switch
    For more details, refer to Update Properties.
  • Added two new fields, Organization Name and Qualys Unique Asset ID, on the Qualys Assets page. Additionally, on this page, the five new tabs are added to access the detailed asset information.
    • Sensor Information
    • Agent Information
    • Hardware Taxonomy
    • Last Location
    • Criticality

    To view these tabs, navigate to the Approve Qualys Asset table and select the asset.
    For more details, refer to View Asset Details.

  • Fixed an issue of duplicate software records in the Software Catalogs table.
  • Implemented minor improvements and bug fixes.

Version 2.7.0

Release Date: January 22, 2025

The following are the improvements we have made in Qualys CMDB Sync App 2.7.0:

In this release,

  • A new feature for One-Way Sync has been added. Using this feature Qualys CMDB app on the ServiceNow platform can sync the Asset Metadata and Business Information to Qualys without updating the CI records in CMDB.

    For more details on the feature, refer to Enable One-Way-Sync.

  • Added transformation for Cloud Asset data to Cloud CMDB-related table. 

    This is applicable only for transformation using IRE.

    For more details, refer to Cloud Data Mappings.

  • Enhancements to Software Catalog import flow. Software Catalog imports using Sync Queue and JSON parsing which helps in reducing errors while importing the catalog data.
  • Added 'Ci's sync to Qualys' widget on the dashboard. The Ci's Synced to Qualys report lists the number of assets synced from ServiceNow to Qualys.
  • Minor improvements and bug fixes.

Version 2.6.1

Release Date: September 02, 2024

The following are the improvements we have made in Qualys CMDB Sync App 2.6.1:

  • In this release, an issue is fixed for third-party asset import.
  • We have provided an option to decide the CI Operation approval 'Insert' or 'Update' or 'Insert and Update' the CI.
  • In the Add IP, it sends 100 IPs in one API request.
  • We have added a few improvements to Sync Certificate, such as Certificate API filter, Approve UI action, Auto Approve Certificates, Certificate Transform Map, and so on. For this, it requires a Certificate View and VMDR license.
  • The properties page contains the Download Batch Size, Download Processing Batch Size, and Auto Approval.
  • Introduced the 'Custom Attributes' feature added for ServiceNow to Qualys schedule.
  • Introduced the 'Asset Identification Service' (BETA) feature added for ServiceNow to Qualys schedule.
  • Added Sync Queue Types for different API calls.

Migration of Assets after Upgrade

We do not support backward compatibility once you upgrade to Qualys CMDB Sync App 2.1. Once you upgrade to the 2.1 version and before you sync assets or create schedules, we recommend that you migrate all assets (that belong to Computer Extended tables) to the CMDB production tables. We provide a scheduled job for this. For more information and detailed steps, refer to Migration Support.