Viewing Patch Failure Error Code Details

You can view the error code details for Windows and Mac patch failures. As a result, you get visibility into the root cause of the patch failure and the possible solution to fix the issue.

As part of error codes, you can see the following details:

- For Windows: HTTP Status, OS Status, and Exit Code

- For Mac: HTTP Status and Exit Code

From the Job tab, you can go to the Windows or Mac tab as required and complete the following steps:

1.  Go to the Jobs tab, click View Progress from the "Quick Actions" menu, and then click the failed patches count from the “Job Progress” page.

Job Progress page.

2.  Click the Error Details link under the Reason column from the “Patches for Job” page. You can see the 'Failure Details' popup.

Error Details link. 

Failure Details popup.

3.  Click the Exit Code from the Error Codes section. You can see the  “Exit Code” popup. In this popup, you can see the possible root cause and possible solution to fix the issue.

Exit code popup.

Quick Reference

Vendor Patch and OS Patch Failure Error Codes

Patch Failure Reason Codes for Windows

Error Codes Details for Mac Patch Failure