Power On Scanner Appliance

To power on the Scanner Appliance, perform the following steps:

  1. Connect the AC power cord into the Power Supply Socket.

    Qualys strongly recommends that the Scanner Appliance be plugged into a Managed Power Supply. On the rare occasion that it may need to be rebooted, utilizing the MPS allows for remote rebooting in unmanned or high-security areas.

  2. Press the Power button on the back panel. Be sure that the power button has a green backlight.

  3. Welcome to Qualys displays in the Scanner Appliance interface followed by other informational messages during the boot process which takes approximately two minutes. These messages appear in the order shown:

    Welcome to Qualys

    Qualys Scanner is starting up...

    Filesystem check in progress...

    Qualys Scanner is coming up...

  4. Once the Scanner Appliance makes a successful connection to the Qualys Enterprise TruRisk™ Platform you get the activation code message.

    ACTIVATION CODE — The activation code for the Scanner Appliance is displayed. A unique code is assigned to each Appliance. Make a note of the activation code and then go to enter the activation code.

    You might refer to an appliance configuration error instead. This will be reported if the Scanner Appliance did not make a successful connection to the Qualys Enterprise TruRisk™ Platform using its current network settings. The error must be resolved before you go to Step 3. For more details, refer to Troubleshooting.

    If you have set up the Remote Console, it may be necessary to press the ENTER key on the VT100 terminal’s keyboard to display the Remote Console interface.

Complete the Network Configuration (default IPv4+v6 mode)

Enable the network configurations for the Scanner Appliance, as appropriate, in the order listed. One or more configurations may be required. Any error must be resolved before going to Step 3. Refer to Troubleshooting for help with resolving any errors.

Configuration Options For information

A

Static IP Address

Refer to Configure Static IP Address

B

Proxy Support

Refer to Proxy Configuration

C

Split Network Configuration using DHCP

Refer to Enable DHCP on the WAN Interface

D

Split Network Configuration using a Static IP Address

Refer to Enable DHCP on the WAN Interface and Enable Static IP on the WAN Interface

Use the options chart below to determine the configurations needed.

Configuration DHCP w/o Proxy Static IP w/o Proxy DHCP with Proxy Static IP with Proxy

Standard Config

No Action

A

B

A & B

Split Netw. Config: DHCP on WAN

C

A & C

B & C

A, B, & C

Split Netw. Config: Static IP on WAN

D

A & D

B & D

A, B, & D

The Scanner Appliance supports VLAN interface configuration (802.1Q). For information, refer to Configure VLANs and Static Routes.

You may refer to an appliance configuration error one or two more times, depending on how many configurations are needed. For example, if the Scanner Appliance is installed on a network with DHCP and a Proxy server, and you want split network configuration with DHCP, you enable options B and C. After you enable option B, you get another error prompting you to make another configuration.

Complete the Network Configuration (IPv6-only mode)

If your network is configured to only allow IPv6 addresses, then you need to switch to IPv6-only network mode and make network configuration settings. For more information, refer to Enable IPv6-only Mode for details on how to reset the Scanner Appliance to IPv6-only mode, then configure your network, VLANs and proxy before continuing to the next step.

Next Step

Activate Scanner Appliance