Troubleshooting

This topic helps you to determine why something does not work as expected and explains how to resolve the problem:

  • Scans Ending with No Host Alive
  • Windows/Unix Authentication Failure
  • Detect Unused Active Windows Accounts (QID 105234)
  • Troubleshoot Windows and Unix Authentication Issues
  • Date Format Changes in CSV Reports
  • Asset Inventory OS Version Not Updated After Latest Scan
  • Email Vulnerability Count Mismatch Between Notification and Scan Result
  • Resolve Power BI Connection Errors Caused by HTTP Headers
  • Troubleshoot CVSS3 Base Score Differences in QQL and Exported Reports
  • Configure required and unauthorized services and ports in scan reports
  • Troubleshoot FortiGate Authenticated Scans Using Restricted User Accounts

 

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